Experience the Edwards Difference
If you're looking for an AV partner to support your venue, you're in the right place. We've been building venue AV partnerships since 1965, from small function centres to multi-room hotel complexes, and our hire fleet means we can scale up for any event, any size.
Book a chat about Venue Partnerships
60+
Years
In the AV industry since 1965 we've outlasted every major format change, from reel-to-reel to Dante-networked audio.
200+
Venues
Auckland and NZ venue relationships from 30-seat boardrooms to 5,000-seat arenas.
1
Dedicated Contact
Every venue partner gets a single point of contact who knows your space.
24hr
Support
Real person, not a helpdesk. On-call technicians who already know your venue.
We will work with your venue to create the solution that suits - including where required, dedicated account management and technical staff. Given our experience as the importers of the best sound, lighting and AV gear in Auckland or New Zealand, we can also work with your venue to ensure you have the latest and best equipment installed for your clients to use. And we can supplement that gear with our extensive array of hire equipment for larger events.
3 Partnership Models
Find the model that fits your venue
Every venue is different. Here's how we typically work — find the one that sounds most like you, and we'll take it from there.
Essential Partner
Equipment installation + ongoing support
We install a professional AV system suited to your space and provide ongoing technical support as you need it. You run your own events and we make sure the gear works every time.
Best for:
Smaller venues, function centres and boardrooms
Most Popular
Managed Partner
Dedicated account manager + event-by-event AV management
A dedicated Edwards account manager coordinates AV for each event: briefing, setup, and support so your team can focus on the client, not the cables.
Best for:
Mid-size conference venues and hotels
Full Service Partner
On-site technician + full AV revenue management
An Edwards technician is based at your venue. We manage the entire AV operation: staffing, equipment, client quoting, and delivery so AV becomes a revenue stream, not a headache.
Best for:
Large multi-room complexes and arenas
The Reality Check
What venue AV looks like without the right partner
Most venues don't think about AV until something goes wrong. By then, the damage is done.
The common AV headache
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The presenter is talking but there's no sound and nobody in your team knows how to fix it
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Scrambling for a technician the night before a big conference because your usual person isn't available
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Explaining to a client why the lapel mic cut out mid-presentation and hoping they book again
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Paying emergency hire rates for last-minute equipment you didn't budget for... again
The Edwards difference
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Quality, tested professional equipment installed and maintained so it works every time, not just most of the time
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A dedicated account manager who knows your venue, your events calendar, and your clients before the day arrives
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On-call technical support from real people who know your system, not a help desk ticket and a 48-hour wait
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A hire fleet that scales to any event size, pre-agreed and pre-priced with no surprises, no emergency markups
Sound familiar? Let's fix it ?
No Surprises
What happens after you contact us
Three straightforward steps. No pressure, no pipeline, no 47 follow-up emails.
1
20-Minute Discovery Call
We learn about your venue, your events, and your current AV situation. No pressure, no pitch, just a genuine conversation.
2
Custom Venue Assessment
We visit your venue or do a virtual walkthrough, and then design a partnership model around your actual needs, not a template.
3
Partnership Proposal
We present our recommendations in writing. You decide if it's the right fit entirely on your timeline, with no obligation.
What sets an Edwards partnership apart is what sits behind it - a team of experienced installation technicians, 60 years of live event hire knowledge, and a warehouse full of the latest sound, lighting, and AV equipment ready to be built into your venue or deployed for your next big event. That means whatever your clients need, from an intimate boardroom briefing to a 500-person gala, or a 20,000 person sporting event we have the people, the gear, and the experience to deliver it without your team having to lift a finger.
Common Questions
Questions venue managers ask us
Straight answers to the things you're probably thinking right now.
We already have AV equipment installed — do we need to replace it?
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Not necessarily. We assess what you have and work with it wherever possible. Any upgrades are phased and planned around your budget — we're not here to rip out a working system and replace it with ours.
What if our events vary hugely in size? Can you scale up?
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Absolutely. Our hire fleet supplements your permanent installation for larger events — so you're never caught short when a 300-person conference needs more than your regular boardroom setup can handle.
Do we lock in to a long-term contract?
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We offer flexible partnership agreements. Some venues prefer a formal arrangement, others prefer to work with us event by event and build from there. We'd rather earn your loyalty than lock you in.
What happens if something goes wrong during an event?
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Our team is reachable and responsive. Depending on your partnership tier, you'll have a dedicated on-call technician available — not a helpdesk, not a voicemail, a real person who knows your venue.
We're not in Auckland — do you work with venues outside the city?
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Yes, and No. Our sales team can recommend AV equipment and we have installers throughout New Zealand to set up a great system for you, but we can't offer the onsite rental and technical support plans outside the greater Auckland area currently. The best thing is to have a quick conversation about where you are and what you need.
Got a question that's not here? Just ask us directly.
Ready to talk?
A 20-minute call is all it takes to find out if a venue partnership makes sense for you.
Book Your Discovery Call ?
No obligation. No hard sell. Your timeline.